The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included. |
Emergency procedures may relate to: | accidents bomb threats cyclones dealing with dangerous customers fire flooding product recall and contamination sickness store evacuation involving staff or customers. |
Team members may include: | fulltime, part-time, casual or contract new or existing staff people from a range of cultural, social and ethnic backgrounds people with varying levels of language and literacy. |
WHS policy and procedures may relate to: | basic safety procedures customers dangerous goods emergency procedures equipment and tools issue-resolution procedures premises reporting procedures safe manual handling and lifting staff stock. |
Hazards may include: | broken or damaged equipment chemical spills damaged packing material or containers electricity and water fires manual handling sharp cutting tools and instruments stress unguarded equipment. |
Opportunities and processes for team members to consult and contribute may include: | identification of health and safety representatives WHS meetings staff meetings suggestions from staff for improving existing tasks and procedures. |
Resource allocation may include: | equipment and technology finances materials people time. |
Relevant personnel may include: | manager safety representative supervisor team leader. |
Hierarchy of control may include: | appropriate use of personal protective clothing and equipment eliminating hazards isolating hazards substitution using administrative controls using engineering controls. |
Hazardous goods may include: | chemicals electrical equipment flammable goods waste. |
Equipment may include: | computers EFTPOS terminals equipment for carrying or moving merchandise equipment for storage of merchandise, including refrigerators point of sale terminals printers security tag systems thermometers trolley return equipment weighing machines wrapping and packing equipment, such as shrink wrapping. |
Safe manual handling techniques may include: | job procedures lifting or shifting practices using equipment, such as ladders and trolleys. |
Store emergency policy and procedures may relate to: | alarm systems and procedures events likely to endanger staff, contractors, customers or visitors firefighting procedures medical attention procedures product recall and contamination store evacuation procedures for staff and customers transport arrangements for sick or injured persons. |
Training may include: | emergency procedures evacuation procedures first aid manual handling techniques reporting procedures stress management. |
Records may include: | centralised departmental electronic manual. |
Legislative requirements may include: | federal, state or territory and local legislation WHS regulations privacy legislation workers’ compensation regulations. |